Welcome to Pocket Apothecary! These Terms and Conditions govern your access to and use of Pocket Apothecary website (the "Site") and services provided through the Site. By accessing or using the Site, you agree to be bound by these Terms and Conditions.
1. Acceptance of Terms
By accessing or using the Site, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all other policies posted on the Site. If you do not agree with any part of these Terms and Conditions, you must not use the Site.
2. Online Store Terms
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
3. Products and Services
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
4. Pricing and Payment
All prices for products and services are listed in USD and are subject to change without notice. We reserve the right to refuse or cancel any orders placed for products or services listed at an incorrect price. Payment must be made in full before the order is dispatched.
5. Shipping and Delivery
Shipping and delivery times may vary depending on your location. We will make every effort to deliver your order within the estimated timeframe, but we shall not be liable for any delays in delivery.
6. Returns and Refunds
Please refer to our Returns and Refunds Policy for information on returning products and requesting refunds.
7. Privacy
Your use of the Site is subject to our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your information.
8. Intellectual Property
All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively "Content") is owned or licensed by us and is protected by copyright, trademark, patent, or other proprietary rights.
9. Limitation of Liability
In no case shall Pocket Apothecary, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States of America without regard to its conflict of law provisions.
11. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at info@pocketapothecary.com
By using our Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not access or use the Site.
We offer a 100% refund on all eligible items within 30 days of the original purchase date.
Return Policy:
- To be eligible for a refund, your item must be unused, in the same condition that you received it, and in the original packaging.
- Your item needs to have the receipt or proof of purchase.
How to Initiate a Refund:
1. Contact our Customer Support team at info@pocketapothecary.com within 30 days of receiving your order to initiate the return process.
2. Our Customer Support team will guide you through the return process and provide you with a return shipping label.
3. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
4. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider.
Exceptions
- Personalized or customized items are not eligible for refunds unless there is a manufacturing defect or an error on our part.
- Gift cards are non-refundable.
Contact Us:
If you have any questions about our Refund and Return Policy, please contact us at info@pocketapothecary.com
Note: This policy is subject to change without prior notice. Please review this policy periodically for any updates or revisions.
Pocket Apothecary
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